FAQs

Circuit of The Americas Experiences' Official Packages are delivered complete with your tickets, itinerary, directions, point of contact and many guides and maps to aid you on your event Experience!

Below are some commonly asked questions we receive from our clients prior to ticket package delivery. If you have a question about the event, please email us or call 866.801.6975.

 

Questions About Official Packages


Q:    What are the payment terms?

 

A:    Convenient payment terms are available with the following Official Ticket Packages:
 

Formula One™ USGP

50% due at signing
50% due September 5, 2014

TUDOR Championship & WEC

100% due at signing



Q:    What method of payment can I use to purchase a package?
 

A:   Check, wire transfer or major credit card is accepted for Tudor Championship and the
      2014 F1™ USGP.
      Additional charges may apply.


Q:    When will I receive my tickets?
 

A:    Tickets are sent approximately 3 weeks via Ground delivery with other package components.


Q:    What if I would like information on ancillary services such as hotel accommodations?
 

A:    Please contact a Circuit of The Americas Experiences Representative at  888.801.6975,
       we will assist with all the extras!


Q:    What are my transportation options if I purchase an Official Ticket Package through
        Circuit of The Americas Experiences?
 

A:    1.  With hotel accommodations: the ground transportation to/from the track/hotel
           is included in the package.

           We will have Luxury Motor Coaches take you to the track in the morning and back in
           the evening. They will leave right from the hotel so you will not need to go to any
           other Park N Ride location. We will park the buses just behind Turn 1.

           If your seats are not at Turn 1 we will be running a round trip shuttle from Turn 1
           to the Main Grandstand Building for all of our Platinum and Gold level package buyers.
           If you purchase a Turn 12 or 15 package, you will get on the Circuit’s Tram 
           and ride to you seat locations.

       2. Without hotel accommodations: you might want to consider
           purchasing transportation through Circuit of the Americas Experiences.


Q:    What are my transportation options if I purchase a Paddock Club Ticket?
 

A:    1. With hotel accommodations: If you purchased a Paddock Club hotel package
            then your ground transportation from the hotel to the Circuit is included daily.
 
       2. Without hotel accommodations: Your tickets include one parking pass for
           every 3 Paddock Club tickets. If you bought less than 3 passes you might want
           to consider purchasing transportation here.

General Questions


Q:    What time are the Races?
 

A:    FORMULA 1 UNITED STATES GRAND PRIX™: View the daily race schedule»
      Gates open at 7:30am Friday, Saturday & Sunday

      TUDOR United SportsCar Championship and FIA World Endurance Championship™:
      View the daily race schedule»


Q:    What happens if I lose my tickets?
 

A:    Lost or stolen tickets cannot be replaced.


Q:    What time does the Circuit of The Americas™ Track open on race days?
 

A:    FORMULA 1 UNITED STATES GRAND PRIX™: 
       opens at 7:30am on Friday, Saturday and Sunday
       All other race schedules have not yet been released.


Q:    Is there a dress code?
 

A:    Smart casual attire is recommended. 


Q:    Are pets allowed in the Circuit of The Americas™ Facility?
 

A:    No pets will be allowed within the Facility.


Q:    Is Tailgating permitted with on-site parking if you have a parking pass?
 

A:    Yes, Tailgating is permitted. Tailgating should not extend out of the sides or
       behind the vehicle if it obstructs vehicle pathways or other parking spaces.

Venue Details

Directions

9201 Circuit of The Americas Blvd.
Austin, TX 78617

 

Entry:

To help our Official Ticket holders pass quickly through security checkpoints during race weekends, we included fast access passes in your Official Ticket Packages. These passes will allow you to go through a dedicated entrance. To further prepare you, below is a list of prohibited items inside the gates of the Circuit.

The following items will not be permitted inside the gates of the Circuit:

 

  • Food and Beverage
    (Note: sealed, individual, plastic bottles of water are allowed)
  • Alcoholic Beverages
  • Glass or metal containers of any style
  • Coolers, thermoses or ice chests
  • Bags or parcels larger than 12X12X20 inches
  • Bicycles, scooters, skateboards, skates, segways, golf carts or other unauthorized means of transportation
  • Animals
    (exception for certified service animals)
  • Non-collapsible chairs
  • Tents or canopies
  • Large, golf-type umbrellas
  • Illegal substances
  • Video cameras, audio recording devices and tripods; no video recording will be allowed
  • Items that may be deemed a safety hazard or annoyance to participants or guests (balls, Frisbees, balloons, projectiles, horns, radios, bells, whistles, musical instruments, laser pointers, etc.)
  • Fireworks, explosives or other incendiary devices
  • Weapons of any kind, including guns, knives, pepper spray, handcuffs, nightsticks or other items
  • Distribution of unauthorized promotional or commercial material

In addition to items specifically listed here, other items that may be deemed to present a potential hindrance or threat may also be prohibited.

 

The following items will be permitted inside the Circuit gates:

 

  • Blankets
  • Umbrellas (small, hand-held style)
  • Baby strollers
  • Portable, collapsible chairs
  • Detachable camera lenses of all sizes
  • Personal camera equipment (e.g. digital cameras, point-and-click digital cameras or film cameras)
  • Binoculars
  • Cell phones with photo & video capabilities 

 

NOTE: All bags, purses, backpacks and persons are subject to screening by security personnel. Fans entering Circuit of The Americas should prepare accordingly. There are no provisions for returning banned items when such items are left at the race entrances. Patrons are encouraged to leave all banned items before entering the venue. Individuals who deliberately attempt to bring banned items through security checkpoints are subject to removal from the facility.

 

Transportation to COTA


Parking at the Circuit and transportation are part of Circuit of The Americas Experiences packages that include accommodations. Parking at the Circuit and transportation may be added to other packages by contacting Circuit of The Americas Experiences at 866.801.6975. There will be no cash parking at the venue, and roads leading into The Circuit will be restricted to vehicles displaying assigned parking permits. Parking Access to the Race Track on event days is limited to Permit Holders only.


RV Parking

There are several RV Parks near the COTA track. For questions regarding the RV Parking slots for sale between Turns 11 and 12, on a long-term commitment basis, contact Circuit of The Americas™.

There are a limited number of Premium Trackside RV parking spots available. These spots will require the purchase of a multi-year license. Plans for widespread RV parking for the general public are under consideration for future events, but will not be available for the 2012 Formula One United States Grand Prix. For more information please contact our Premium Sales Department at 512-301-6600 and press 1 for Sales.


Bicycles

Bicycles may park at Richard Moya Park, located at 10001 Burleson Road, Austin, TX 78719. A complimentary shuttle will be provided from there to the track.


Motorcycles

Motorcycle parking policies are being finalized.


Air

Private landing strips are not available through Circuit of The Americas™. 


Walking

Walking to the facility from outside of the property will not be allowed. This is strictly for safety reasons and pedestrians will not be given access to the track.


Off-Site Parking

For the FORMULA 1 UNITED STATES GRAND PRIX™, COTA is providing a free Fan Shuttle for ticket holders who do not choose to buy on-site parking. The recommended transportation to COTA is by the official shuttle bus network operated by COTA in partnership with the City of Austin, Travis County, and Capital Metro. The park-and-ride shuttle locations are:

  • Waterloo Park : The corner of 15th Street and Trinity Street in downtown Austin
  • The Travis County Exposition Center : 7311 Decker Lane, Austin TX

Handicap Parking

Parking for people with disabilities: Premium Seating ticket holders will have access to on-site handicap parking. For General Admission and Grandstand Bleacher ticket holders, there will be handicap parking at both shuttle locations. Your normal, state-issued parking placard will allow you to park in these spaces.

All shuttles are ADA compliant and can accommodate motor scooters. Once the shuttles arrive at the track, COTA will provide transportation to the main entrance for people with disabilities.

 

 

For additional questions, please refer to the Terms & Conditions.